A $21,000 Cosmetology School Debt, and a $9-an-Hour Job. Part 2

Doing ‘absolutely nothing,’ for credit!

In 2016, Glenda Martin wasn’t aware of any trouble brewing between La’ James and the federal government, or that the school had spent the previous two years in a legal dispute with the Iowa attorney general’s office.

All she knew was that cosmetology was in her blood, as she likes to say. Her mother was a cosmetologist, and started teaching her how to style hair when she was a preteen. There was never any doubt about what career Ms. Martin would pursue. The only question was where to enroll. The way she saw it, she had only for-profit options: PCI Academy, an hour away in Ames, or La’ James International College in Fort Dodge, where she lived. (One community college campus offers a cosmetology degree, but it’s in a sparsely populated corner of the state, three hours from Fort Dodge.) She had heard that PCI students were pressured to push a certain number of products before they could get their own kits.

“I would have enjoyed another choice here in town,” she said. “I would have definitely checked it out.” Unknown to Ms. Martin, there could have been another option, just a few miles down the road: Iowa Central Community College. In the fall of 2004, the college submitted an application to the state cosmetology board to open a program. But in early 2005, the Iowa Cosmetology School Association and La’ James sued Iowa Central and got a temporary injunction that prevented it from moving forward with the program.

The lawsuit argued that the state code prohibits public entities from competing with private ones. If Iowa Central opened a cheaper program, the suit contended, La’ James would be “irreparably harmed by the loss of employees, members, clients, students, potential employees, potential clients, potential students” and other factors. Mr. Becher said the company had sued to “protect the students” from a subpar education. Ms. Wood Becher added, “It’s kind of a quality control thing.” The two sides ultimately compromised; students could earn associate degrees by completing cosmetology certificates at La’ James and taking six business classes at Iowa Central. La’ James lost nothing in the deal, but students lost the option of paying significantly less.

The Iowa Cosmetology School Association said its members’ prices are “consistent with the cost of all postsecondary education today” — particularly considering that they do not receive state subsidies. The average annual in-state cost of attendance at Iowa’s community colleges is $4,697. The University of Iowa, the state’s most expensive public four-year institution, costs $9,492 per year for in-state students. This year, Iowa Lakes Community College, about three hours northwest of Des Moines, announced plans to offer a cosmetics degree. The college’s president, Valerie Newhouse, said one cosmetology school had already threatened litigation. In 2016, Ms. Martin went for a short tour of the La’ James campus in Fort Dodge. The school’s storefront was airy and glamorous. Hair products lined the walls under enlarged photographs of well-coiffed women. Makeup displays were fronted by placards advertising the services available in the student-staffed salon. Students dressed in black shirts and pants.  Before her visit was over, Ms. Martin filled out her enrollment and financial aid paperwork. She took out $23,000 in loans. Ms. Martin liked La’ James at first, she said, but quickly discovered problems. She found the classes boring and repetitive. Some instructors had students read aloud from textbooks and watch instructional videos. Ms. Martin said that she supported Iowa’s 2,100-hour requirement in theory — as did several of the women we spoke with — but that in practice, many of those hours were wasted, particularly once she got to the salon floor. Although Fridays and Saturdays would be busy, the rest of the week generally dragged. She’d be itching to practice what she had been learning in class. But some days there were so few customers that she’d sit and wait for hours.

One day, she braved a snowstorm to get to the salon. The school had stayed open, requiring students to come in. Ms. Martin was the only one who did. She left at the end of the day without having seen a single customer — but those hours still counted toward the 2,100. She would shake her head when she saw other students, sick of the boredom, go home early. “That only works against you,” she said. “You have to stay here and do absolutely nothing or you go home and lose the hours.” The Iowa Cosmetology School Association said the state’s system “provides the right amount of training time to practice on actual people.” It also said that if some students waste hours sitting around, “it is unfortunate for both the student and the school.” In interviews, more than 20 former students at schools represented by the association described experiences like Ms. Martin’s. One former La’ James student, Michelle Wipperman, said foot traffic in the salon at the Cedar Rapids school was so low, some students asked administrators if they could advertise more. She recalls being told that it would be too expensive.

“I would say probably 60 percent of our time was sitting around waiting for people,” Ms. Wipperman said. “There were times where I personally had met all my goals that I needed to meet. I was literally just waiting. I had to finish my clock hours.” Despite these experiences, when Ms. Martin finished her cosmetology certificate, she re-enrolled for further training in esthetics. She thought the extra skills would help her someday in her own salon. Ms. Martin passed both her exams. But the school will not release her transcripts, so she can get her licenses, until she pays the several hundred dollars it says she owes. She disputes the debt and says she can’t afford to pay.

The fight to reduce hours!

In the last five years, legislators in at least 11 states have introduced bills to lower the number of hours required for a cosmetology certificate. These efforts are driven by a mix of anti-regulatory libertarians, national salon chains that are having trouble hiring enough qualified stylists and the national association for cosmetologists, which wants its members to be able to carry their licenses across state lines. While aggressive lobbying by schools has managed to stall or defeat legislation in several states, at least eight have reduced the number of hours in their regulations. In recent years, required hours were lowered to 1,500 in South Dakota and Montana. And Nebraska legislators, after a long battle with the schools, trimmed their mandate to 1,800 hours. Administrators from schools in those states disagreed with the reductions, but said they were still able to cover the same material as before. Iowa, with its 2,100-hour standard, remains “an embarrassment,” said Dawn Pettengill, a Republican state representative who will retire next month. Hoping to lower the profession’s barrier to entry, Ms. Pettengill this year introduced legislation that would drop the hours to 1,500. Republicans in the Senate proposed a similar bill. Schools and their lobbyists mounted a fierce push-back. The schools “were livid,” said State Senator Jason Schultz, a Republican subcommittee chairman. “I didn’t expect the amount of opposition.” The school association’s political action committee had given more than $20,000 to Iowa candidates since 2014. It also had three lobbyists registered with the state; for the last session, the organization paid the lobbyists’ company $12,500.