My Short Time At A Ulta Salon.

Two months ago I applied to a position at ULTA to see how the company is organized and how it treats its employees. And when I say employees I mean Hairdressers. A position was offered to me as a hairdresser from the company. And I accepted the offer and did not know how much I was to be offered, but assuming in the beauty industry it would be a low commission.  I started the first week in April as a hairdresser. ULTA provides all the tools a hairdresser needs without including shears. Shears are a personnel choice of all hairdressers. All the tools used where given to all to use since the company sells these name brand tools. You can provide what you want as long as the tools are what is being sold in the store for retail purchases to consumers. A lot of video training is provided to the stylist and a lot is expected of the stylist. Such as how to greet customers and direct them to the proper aisle to find there product they are shopping for. Mind you if you have a client in your chair you are to politely leave your client to help the consumer in the store to find there hair care needs and answer questions to them.  Also if you have a client in your chair you are to politely leave your client to answer the phone and make appointments. Which I feel professionally that is not good, especially if they are a new or returning client. There are no receptionists in the salon, but there are plenty of sales people in the store to help you with makeup and “RING UP” YOUR PURCHASES.

On my second week at the salon a employee who I worked next to had to go ahead a pick up there child at school because she was sick. A makeup appointment was then moved from her schedule to mine. I have been doing makeup for about 10 years so I thought to myself no big deal. But when the client came in she had a appointment with a stylist who also does makeup and had a full consultation on what would be used and types of color for her private. She informed me that she wanted the stylist who she originally talked to at the consultation and not me. I tried to calm her down but to no avails she did not need my services and wanted to know why the stylist she talked to was not there. I had no information for her and she then turned around and walked away. Tried to do my best I told myself. Also to let you know I had a customer in my chair while attending to this client also. So for ten minutes I had to take away from the paying customer.

She walked away and moved over to the makeup counters and soon got her service completed from a sales attendant for her function. I went back to her and gave her a managers card and asked her to call the manager if she needed to speak to someone. I also went to a store manager to explain the situation to her from my side. All seemed well. No information from my manager was given to me about the consultation she initially had, and no information on makeup color choices. NOTHING. If YOU ARE GOING TO MOVE A CLIENT FROM ONE STYLIST TO ANOTHER GIVE THEM THE CLIENT INFORMATION FROM THERE CONSULTATION. So things will run smoothly. Photo’s also help from the consultation. Later that evening when I was leaving for home another store manager came to me asking what had happened. I thought to myself who is this person nor did I know she was a store manager. Thinking to myself she must be looking for gossip I said it was none of her business. She came to me and said the other employees said I was very rude to her and would not accommodate her. That is when I noticed to myself there are a lot of chiefs here than employee’s.  I respectfully denied to answer her comments and the following day told my manager the whole situation. Nothing was ever done on the situation. Yes the salon manager had there favorites in the salon as per the industry. So you where at times pretty much left alone in the salon to clean and make appointments and play receptionist. You were not allowed to sit in your salon chair and had to sit in the back if you needed to get off your feet. Everything had to be in clear plastic bags so they could inspect when you came and also when you left the salon. I was told the meaning for the tight security of personal effects was there was a employee who would place makeup in there sandwich and leave with it. That person was using that technique to steal. I had once told a sales person on the floor she had lovely makeup and she could not even understand English. She latter told my salon manager that I was making fun of her makeup and that I would be written up. If something again came up. This is after 3 weeks mind you.

There were a few nice people to work with in the salon and you also had your “QUEEN’S” there also. I refer the them as “QUEEN’S” because there are the one’s who will smile in your face and then take all the clients that walk in. When you take a break or leave the store during or after your shift you must go to the front of the store and empty your pockets and be searched by a manager on duty to make sure you are not stealing. And it doesn’t matter if the store is busy it will be done in front of the customers. The search’s were done in front of a camera in the front of the store .Very, very embarrassing. That tells you something about the business.  I was hired as a hairdresser which meant to mean the had a position to fill in the salon. I brought some of my own clients to the salon which kept me busy for a short time but as time went on there was less and less business. I was told it would get slower because of the season. The store itself was only open for a 10 month period and not yet a year. I was told to upscale my tickets as much as possible and seen some stylists charge as much as $250.00 for a simple foil highlight. I was also told to go outside the store and bring in clients or customers. Even if that meant to stand in front of “TARGET” and give out salon business cards. To me that told me everything.  They did not have the business and wanted “YOU” a professional to go out and pretty much beg people to come in for serviced.  If a customer was walking around in the store especially in the hair product department, I was to help them find what they wanted but also at the same time “TALK” them in a conditioning treatment. Saying the product they were looking for was not as good as what the salon uses. Which was untrue we used the same products from the floor in the salon. SNEAKY!

After being asked to give out business cards in front of “TARGET” I knew this was not the place to build a clientele. That pretty much told me they were deceitful from the start and lied about the position they had for me. They had no business at all. And wanted me to beg for business. This is a old technique in the beauty industry to place on a professional and ask them, ‘Well how are you going to build a clientele, Joseph”. I told them by my work I will build a clientele. ULTA is a large corporation that can afford to advertise for there stores. But would rather go the cheap way of using the employees to do all the clientele building. If you have no business in the salon why would they hire me.  FREE LABOR!

I get paid to do hair, hair coloring, makeup etc. Not to go out and beg and lie to people to come into the salon. If you don’t have the business don’t waste peoples time. All in all if you are looking for a career in the beauty industry, I would highly recommend not going to ULTA, for any employment.  Professionals spend a lot of time in there craft and need to be respected, but in this day and age corporate business have prostituted the  beauty industry.

SAME SHIT DIFFERENT DAY!

 

The Value of Cosmetology Licensing

 All cosmetologists, barbers, manicurists, skin care specialists and makeup artists in America are trained and licensed beauty professionals from accredited cosmetology schools. Professional beauty programs offer courses to teach individuals skill sets to enhance clients’ appearances hair, nails, skin, and makeup and maintain a safe salon environment.
One of the most valuable features of all professional beauty programs ,from a comprehensive cosmetology program to a shorter nail technology program, is safety and sanitation training to minimize the transfer of infectious diseases and risk of accidents for clients. Upon completing their training, students who pass their exams are awarded certificates and licenses to work in hair salons, barber shops, nail salons, spas and other personal care service facilities. Currently, professional beauty licenses are set and administered by state offices and the requirements vary from state to state and specialty to specialty.
Among the various disciplines with in the beauty industry, cosmetologists and barbers usually undertake the most comprehensive programs that cover multiple teachings and skills from safety, sanitation and technical skills to customer and business management skills.  Full time programs in cosmetology and barbering range from 9 to 24 months and can lead to associate’s degrees in cosmetology. Professional cosmetology schools also offer shorter, more affordable programs such as nail treatment, skin care and hair styling designed to teach specific skills to work in the beauty industry. Upon completion of study, beauty professionals take exams to demonstrate their knowledge, skills, and capabilities required to perform their jobs. After passing required exams they are awarded with certificates and licenses to work at hair salons, barber shops, nail salons, spas, nursing facilities and performance art centers.
Registered professionals are proven to be accountable for the benefit of the consumer. Professional beauty licensing is an essential component to the health of America’s economy and to the health of its citizens. Beauty professionals touch nearly all Americans across every demographic in large and small communities. These professionals acquire their special skills to provide safe, high quality services to their clients through extensive training, certification and licensing. The professional beauty industry is a critical element in America’s economic landscape and professional beauty licensing is an essential component to the overall health of American consumers and beauty professionals.
Ultimately, licensing of beauty professionals supports an industry of over 2.2 million workers who earn $31.6 billion in wages and contribute $85.8 billion in goods and services to the U.S. economy. The beauty industry is dominated by small businesses, self-employed individuals and exemplifies gender and ethnic diversity. The beauty industry touches almost every American in large and small communities. These trained professionals attend accredited institutions to acquire special skill sets, including hair, nail, skin treatments, business management, sanitation, hygiene, human anatomy, and infection control to provide safe and high quality services for their clients. As with other professional education programs, participants have to pass standardized course exams to demonstrate their knowledge and ability to perform their skills in the marketplace.
With a higher level of training, beauty professionals are able to earn higher wages. Licensing safe and well-trained beauty service providers protect customers from unqualified beauty workers. To ensure consistency from state to state, industry professionals are pushing to harmonize the requirements and  processes to obtain professional beauty licensees to strengthen safety, remove barriers and ensure economic performance of the industry.

Is Ulta Repackaging and Reselling Used Makeup to Consumers? A New Lawsuit Says Yes

A new lawsuit filed in Chicago last week alleges that beauty giant Ulta has been repackaging and reselling used makeup to its unsuspecting customers for years.

Attorney Zimmerman represents Meghan Devries, a Chicago woman who works in the beauty industry. She became suspicious about some of the products she purchased from Ulta.  A woman claiming to be a former Ulta employee first brought the allegations to light in early January. Posting under the Twitter handle @fatinamxo, she wrote that whenever a customer returned a product, employees were instructed by Ulta to repackage or reseal the item and put it back on the shelf for sale. This practice, she said, included everything from makeup to hair and skin-care products, fragrances and hair styling tools.

She said that makeup palettes, for example, were cleaned up so that they looked new and returned to the shelf for reselling, unsanitized. She then shared screenshots of other Ulta employees making the same claims. Those tweets were cited in the class action complaint (pdf) Zimmerman filed in Cook County, Ill., last week. The suit also cites the claims of former employees that Ulta has a limit on how many returned items can be thrown away. “Managers will take used products out of a damaged bin, and if they look good enough to resell, they’ll put them back on the shelves and resell them so they don’t exceed their quota,” Zimmerman told ABC7.

He said that some of the products purchased from an Ulta store on North Michigan Avenue in Chicago seemed to have been previously used, including eye shadows missing a brush and face cleansers that were already open. Those products, he said, could have pathogens on them that remain for weeks. “There is E. coli and Klebsiella bacteria, which is commonly found in intestine and expelled with fecal matter,” Zimmerman said.  Zimmerman told ABC7 that the goal of his lawsuit is to change the alleged company practice that limits the number of items that can be thrown away, as well as to provide compensation for customers who may have bought used products.

The Campaign for Safe Cosmetics

We at The Real Hair Truth were more than happy to endorse the Campaign for Safe Cosmetics on there recent cosmetics safety discussion draft bill. They had 120 organizations endorse the letter. Including The Real Hair Truth and Bravo to them for the well done job they constantly do for the consumers of this country!

Since 2004, the Campaign for Safe Cosmetics has used smarts and sass to pressure the cosmetics industry to make safer products.

The Campaign for Safe Cosmetics coalition, a project of Breast Cancer Prevention Partners (formerly the Breast Cancer Fund), works to protect the health of consumers, workers and the environment through public education and engagement, corporate accountability and sustainability campaigns and legislative advocacy designed to eliminate dangerous chemicals linked to adverse health impacts from cosmetics and personal care products.

The Campaign has educated millions of people about the problem of toxic chemicals in cosmetics, which has led to an increased demand for safer products in the marketplace. Now hundreds of cosmetic companies fully disclose ingredients and avoid the use of cancer-causing chemicals, reproductive toxicants and other unsafe chemicals, demonstrating these practices are not only possible, but profitable. Retailers, too, are becoming part of the solution by requiring the national brands they sell to eliminate chemicals of concern and practice a higher level of ingredient transparency.

There is no doubt that the multi-billion dollar cosmetics industry is safer now than before the Campaign was launched. But there’s still more work to do to get toxic chemicals out of the cosmetics we use each day. Bravo!!!!

Read More about there Bill!

15 March 2018 Campaign for Safe Cosmetics Public Comment on HELP Cmte Cos Safety Discussion Draft(1)

How Can You Make A Living?

Today I went on an Interview for the “Hell of It”, to a new business in the Orlando area.  I am currently employed and have my own business. But from time to time I go out and see what the industry is offering in the industry employment wise that is.  Today I went to a new business it is a “Blow Dry Bar”. And my appointment was at 11:30 so I arrived 20 minutes early and the manager took me and started the interview with me. She was very nice and informative, the decor of the salon was beautiful red and grey colors. When I was told to take a seat the salon chair was ready to fall apart. This is where services and clients are seated on. Not a good sign for me, right off the bat.

My interview started off with the familiar questions, “How long have you been in the industry, What are you looking for, Blah Blah. I was informed the salon is open for only one month and there are 12 employee’s in the salon. There are three shifts and the salon opens at 7:00am to closing which is at 9:00pm. The salon offers blow-dry’s, makeup, and keratin treatments. The manager told me we are a “Finishing salon”. No other services are offered. So if you are hired you are expected to clean, clean and fold towels. There is no wages only a cut of you $39.00 blow dry. Which was only $15.00 dollars. HOW DO YOU PAY YOUR BILLS? How? While is was being interviewed there was only one client in the salon. I asked the manager “If there are twelve employee’s in the salon they all need to be built up, client wise. So how can I offer you my loyalty if I am being used to clean, promote and do makeup without any formal wages. So If I go to work and I do nothing, I get nothing. CRAZY.” And then on the flip side of it all. How does a salon employer expect to keep professionals. And of course keep motivated driven people. Theirs no way at it. Its like a candle lite on both ends, sooner or later the business is gone. Crazy.

I went to see their makeup counter and there was hardly anything to work with. And cleanliness was something to be wanted in the salon. They teach you for 3 days how they want the hair styled and there are no other ways to do except their way. So there are only six looks you can leave with. That’s it. No makeup training at all. And a very somber atmosphere in the salon. So if you want to go in debt try this place out. So many professionals in my industry are not paid a minimum wage for their time, the salon owners want free labor.  They want to have a love overhead. At the expense of the employee’s. Which is so sad. And so many people come and go in the industry. I have seen so many talented professional leave and get discouraged. In a constant worry of how they can even get gasoline money and food. Basic housing is another story. How can you concentrate on your work if you have no way of paying your basic needs. The industry is famous for it.

A college graduate will get a job and receive a wage, if you walk into Burger King you get a wage, WalMart will give you a wage. Also sick day pay and vacation pay. When will this start in my industry.  But in my industry there is still the old Gothic way of paying you. Commission that’s it. This has to be changed.

This can no longer be. This is FREE LABOR.

 

Monat Hair Care Interesting Situation

It seems as though a few plaintiffs in the beauty industry have filled a restraining order against the hair care product manufacturer MONAT.  Trisha Whitmire and Emily Flores have filed in the state of Florida a restraining order against MONAT Global Corp in the Courts of South Florida.  Monat sells its products using a direct sales model, under which it engages a number of independent sales representatives, referred to as “Market Partners,” to market and distribute its products. The two individuals claim that MONAT Global Corp have been harassing, threatening, and intimidating the potential class members in multiple ways. Interesting, I may say.  Whenever MONAT becomes aware of criticism of its hair care products, the defendant quickly moves to silence it all.  REALLY. Read More My Friends.  Interesting situation.

10.MotionforProtectiveOrderTROandPreliminaryInjunction

 

Cosmetology Schools, Salons Square Off Over Battle To Change Licenses

A bill to overhaul training standards for cosmetologists was lying dormant until it suddenly gained momentum this month, passing out of a House committee. Now opponents are scrambling to rally against the bill, saying it waters down the license. But supporters argue that this bill is needed to help the state’s salon industry thrive. “So if I don’t want the bleach to touch this part of the hair I’m gonna use the foil to block it.” Katie Groezinger is meticulous, as she lays one narrow strip of foil after another onto her client’s hair. She’s standing next to her salon chair at The Spa School in Worthington. Groezinger, a cosmetology student, then grabs a small brush and begins to add another layer of color to a different strip of hair.  “We’re making her regrowth a little darker,” said Groezinger. She’s doing what’s known as a balayage. It’s a new, trendy technique that darkens a person’s hair starting at the roots and gradually works its way down, transitioning to a different color, in this case a lighter blonde. “Brightening it back up for spring.”

Groezinger is 300 hours away from earning an advanced cosmetology license, a license that would be eliminated if a bill that’s sitting in the Ohio House were to pass. “I will put our 1,500 and 1,800 hour education up against anybody in the United States, we teach complete cosmetology,” said Sue Carter Moore, president emeritus of the Salon Schools Group, which provides training for cosmetologists.  “And to reduce that for self-serving salon owners and national chains who wish to have fast graduates is absolutely wrong,” she said.  The proposed change to cosmetology standards in Ohio is comprehensive. Along with reducing instruction hours and getting rid of the advanced cosmetology license, it eliminates the natural hairstyling license and other advanced licenses dealing with nail and skin care.  Because the bill deals with so much, there are several voices sounding off for and against the measure. But perhaps the most heated debate is between two groups; Carter Moore and her association of private cosmetology schools versus salons.  Elizabeth Murch represents the Ohio Salon Association, which firmly supports the bill. She says these changes are crucial to keep up with a growing need for cosmetologists.  “The main crisis isn’t moving to 1,000 hours the main crisis is that schools are closing; the Dayton area has been hit significantly with school closures which then provides difficulty for any salon to find qualified individuals to work,” Murch said.

She says this is the standard that’s already in place for anyone getting a cosmetology license from a public vocational and career tech schools. Murch argues that 1,000 hours is an adequate amount of time to teach students about safety and sanitation measures, which she says are the only thing the state should be regulating. “The standard cannot be unfair and we should be legislating safety and sanitary practices entering this profession. We cannot legislate a good haircut,” said Murch. “I’m personally offended,” Carter Moore replied. Carter Moore with the Salon Schools Group says that’s dramatically underselling the value of cosmetology education. “This business is constantly evolving with different products new techniques and new chemicals that we’re working with,” Carter Moore added. As Murch points out, EMTs, police officers, nurses, and tattoo artists are all required to participate in significantly less instruction.

She adds that people can get extra education on the salon floor as employees rather than students at expensive private school that can take a long time to pay off. “Most of that 500 hours is made up on the clinic floor where the students are providing services not being paid but they are providing services and the school is making money,” said Murch.  Carter Moore says students get real first-hand experience at a school rather than being relegated to assistants in salons. She adds that the advanced licenses give students the confidence to go straight to starting their own business without signing contracts with salons. So, as Carter Moore puts it, this bill can help salons reduce competition.  “When you have people go into a salon loft as an independent contractor it certainly does dry up the pool of available employees for the chain salons and I’m going ‘gee’ maybe that’s what’s behind this legislation,” Carter Moore said.

Murch says there’s nothing stopping the cosmetology schools from still teaching a 1,500-hour course. Carter Moore says they can do that but students will still only walk away with a state license that says they completed 1,000 hours of instruction.  Back at The Spa School, Groezinger doesn’t regret the 1500 hours of instruction she’s received, saying it’s a craft that needs to be honed.  “I don’t think 1,000 hours is enough for anyone to be professional at what they’re doing I don’t think a doctor would be like ‘hey you got 1,000 hours of anatomy you can go cut someone open.”

The bill also allows the state to recognize a cosmetology license from any state that requires 1,000 instruction hours or more. But, as Carter Moore points out, if lawmakers approve the changes then an Ohio license won’t qualify in other states with higher standards, including every state that borders Ohio. The bill has passed a House committee and now awaits a vote in the full House chamber before moving to the Senate.