Is Ulta Repackaging and Reselling Used Makeup to Consumers? A New Lawsuit Says Yes

A new lawsuit filed in Chicago last week alleges that beauty giant Ulta has been repackaging and reselling used makeup to its unsuspecting customers for years.

Attorney Zimmerman represents Meghan Devries, a Chicago woman who works in the beauty industry. She became suspicious about some of the products she purchased from Ulta.  A woman claiming to be a former Ulta employee first brought the allegations to light in early January. Posting under the Twitter handle @fatinamxo, she wrote that whenever a customer returned a product, employees were instructed by Ulta to repackage or reseal the item and put it back on the shelf for sale. This practice, she said, included everything from makeup to hair and skin-care products, fragrances and hair styling tools.

She said that makeup palettes, for example, were cleaned up so that they looked new and returned to the shelf for reselling, unsanitized. She then shared screenshots of other Ulta employees making the same claims. Those tweets were cited in the class action complaint (pdf) Zimmerman filed in Cook County, Ill., last week. The suit also cites the claims of former employees that Ulta has a limit on how many returned items can be thrown away. “Managers will take used products out of a damaged bin, and if they look good enough to resell, they’ll put them back on the shelves and resell them so they don’t exceed their quota,” Zimmerman told ABC7.

He said that some of the products purchased from an Ulta store on North Michigan Avenue in Chicago seemed to have been previously used, including eye shadows missing a brush and face cleansers that were already open. Those products, he said, could have pathogens on them that remain for weeks. “There is E. coli and Klebsiella bacteria, which is commonly found in intestine and expelled with fecal matter,” Zimmerman said.  Zimmerman told ABC7 that the goal of his lawsuit is to change the alleged company practice that limits the number of items that can be thrown away, as well as to provide compensation for customers who may have bought used products.

Why Do You Use Gorilla Glue?

I am hearing more and more about how people in the salon are having there wigs and pieces glued on now with very strong industrial adhesives. Such as gorilla. I would never have thought professionals in the beauty would use such a product. But they are. This can be a health risk for women and also can lead to severe skin disfiguration. Now the cost of beauty should not be that high. And the wants and needs of a individual should not be so reckless.  Special effect makeup uses alot of industrial glues, but the safe thing about it they apply a scalp mask first. This way it is in no contact with the human skin. These glues are very very strong and also flammable. Imagine smoking with this applied to your scalp and you catch on fire, even smelling the fumes could be a serious hazard to some people.

Here is a interesting mishap I found on ModelMayhem.com check it out ladies.

“My neighbor (seriously, it isn’t me) has accidentally got Gorilla Glue on her hair and scalp. She is now trying to get it out. She called the manufacturer and their customer service told her to put baby oil on it and then wash it without rubbing it. Personally, I would go with what the manufacturer says but she is afraid to put water on it because the last time she had a Gorilla Glue mishap (really, how many Gorilla Glue accidents can you have in one summer?), when she glued a tile in the wrong location, customer service told her that water would make it set forever. She has put coconut oil on it as she didn’t have any baby oil. She has waist length hair and doesn’t want to cut it. She asked me what to do and I said I would ask around.”

Don’t use it everyone it’s not worth it!

Think Real Good Before Using These Cosmetic Products

Keratin Hair Products

What are they? Keratin is the protein from which hair is made. Many shampoos and conditioners claim to include keratin and promote the protein’s restorative qualities. The products’ labels say they can repair damage caused by over-processing.  Why should you think twice? Most hair products that advertise the benefits of keratin don’t actually contain it or even specifically target the protein. To make matters worse, there is no evidence that keratin additives benefit hair health or growth.  As a result, ClassAction.com has filed a false advertising lawsuit against Matrix and L’Oreal, claiming their products do not contain keratin and therefore are unable to provide the benefits they advertise. If you have purchased keratin hair products made by these companies, contact us today to find out if you are owed money.

Hair-Smoothing Products with Formaldehyde

What are they? Hair-smoothing products are meant to control frizz and curls for an extended period of time; they often contain formaldehyde. The application process is usually done in a professional salon and requires heat from a flat-iron or blow dryer.  Why should you think twice?  When formaldehyde and related ingredients such as methylene glycol are heated, formaldehyde gas is released into the air, which can be hazardous to your health. The FDA and The Occupational Safety and Health Administration (OSHA) have issued warnings about Brazilian Blowout Acai Professional Smoothing Solution and Brasil Cacau Cadiveu, citing safety and labeling violations.  Exposure to formaldehyde can cause health problems such as headaches, dizziness, nausea, chest pain, respiratory-tract problems, eye irritation, rash, and more. The labeling violation letters allege that the product labels do not warn people of these potential harmful effects.  The FDA recommends avoiding products that contain formaldehyde, formalin, or methylene glycol, and to report any adverse reactions.

 

“Natural” Products that Contain Synthetic Ingredients

What are they? Due to increasing consumer demand, many brands are starting to create more “natural” products and trying to stay away from using synthetic and artificial ingredients.  Why should you think twice?  In recent years, certain brands have come under fire for labeling products as “natural” when in fact they contain synthetic and chemical ingredients. In 2016, Unilever settled a class action suit levied against its TRESemmé Naturals product line for $3.25 million and discontinued the line.  Another class action suit was filed in February 2017 against Procter & Gamble’s Herbal Essences Wild Naturals line for misleading labels and false advertising.  If you purchased a Babyganics, keratin, or other hair product and think you fell victim to false advertising, contact us for a free legal consultation. You could be eligible for a class action lawsuit.

 

WEN® by Chaz Dean

What is it? Founded by celebrity hair stylist Chaz Dean, WEN® is a line of sulfate-free hair care products. The WEN Cleansing Conditioner promises to clean, nourish, moisturize, detangle, and strengthen hair, all in one product and without the use of harsh sulfates. WEN’s website says it has sold over 40 million products since 2008.  Why should you think twice? In 2015, more than 200 women joined a class action lawsuit claiming that use of the WEN Cleansing Conditioner led to extreme hair loss, hair breakage, scalp irritation, and rash.  The lawsuit also alleged that WEN misled customers with deceptive marketing, and that the company blocked or removed negative comments and reviews from its website and social media pages.  WEN settled that lawsuit for more than $26 million. The FDA is currently investigating the cleansing conditioner and warns consumers to stop using the product if they experience any adverse reactions.

 

Babyganics

What is it? Babyganics is a Westbury, New York-based company that claims to sell baby-safe, organic household and childcare products (shampoos, lotions, wipes, detergents, etc.). It has grown rapidly over the past 15 years, generating $30 million in revenue in 2013 and securing a sale by SC Johnson in 2016.  Why should you think twice? Many parents allege that Babyganics products are not as organic or kid-friendly as they appear.  As a result, multiples lawsuits have been filed against Babyganics in recent years.  A class action suit filed by ClassAction.com alleges that Babyganics misled consumers through labeling that claimed certain bath products were “tear-free,” gentle, non-allergenic, and safe for infants—when in fact they contain substances that are eye irritants. Another class action lawsuit filed in September 2016 alleges that products labeled as “organic” or “mineral-free” actually contain ingredients that are neither.  One mother also claimed that Babyganics baby wipes caused her five-week-old baby to break out with a bumpy rash on his face.  PrMost serious of all, Theresa Jones alleges that Babyganics’ tear-free shampoo burned her son Hunter’s eyes, potentially causing serious and permanent damage.

Free Advice For All

Take Pride on how you present yourself. When you give your first impression it is very important. Set a example in your surroundings. Only you are responsible of how you want to be visually perceived.  Pressed shirts, Blouses, Trousers, Shined Shoes, Hair, Trimmed or Polished Nails, Tattoos, Jewelry are all areas people or your clients will perceive you. Customers will measure you initially by your outward presentation. Remember our profession is a art and craft. You need to express your own individualism.

Certain age groups you will attract by your appearance and also your age too.

When you do not use your talents where you are employed, or as a salon owner, or studio artist. You need to find a area where you can. You cannot spend hard earned money on schooling or advanced education. To come back to a atmosphere where you cannot utilize your skills. It is your responsibility to find your niche.

Your journey in life is very personnel and important. Do not let the others influence you. Fly straight and on your OWN course. There will be changes, but without these changes there will be no fun in the adventure.

If you feel professionally you are weak at some points, take charge of your weaknesses.  Always try to strive for perfection in what you are doing. Practice is the key. Also practice will give you all the answers. Take control of your fears. It is only you holding your back.

FDA Sends Warning Letter to Joanne O’Donnell Be Natural Organics, LLC.

Joanne O’Donnell
Be Natural Organics, LLC.
3976 S. Pine Center Street
West Bloomfield Township, MI 48323

Dear Ms. Joanne O’Donnell:

This is to advise you that the Food and Drug Administration (FDA) reviewed your website at the Internet address http://www.benaturalorganics.com/ in April 2017 and has determined that you take orders there for the products Calendula Cream Soap, Chamomile Balancing Mist, CoQ10 Eye Protection Cream, Gentle Face Lotion, Amaretto Body Scrub, Pomme D’Or Anti-Aging Crème, Daily Botanical Enzyme Peel, Squalane Serum, and Sea Kelp Moisturizer. The claims on your website establish that the products are drugs under section 201(g)(1)(B) and/or 201(g)(1)(C) of the Federal Food, Drug, and Cosmetic Act (the Act) [21 U.S.C. § § 321(g)(1)(B) and/or 321(g)(1)(C)] because they are intended for use in the cure, mitigation, treatment, or prevention of disease and/or are intended to affect the structure or function of the human body. As explained further below, introducing or delivering these products for introduction into interstate commerce for such uses violates the Act. You can find the Act and FDA regulations through links on FDA’s home page at www.fda.gov.

 

 

 

 

Examples of some of the website claims that provide evidence that your products are intended for use as drugs include:

Calendula Cream Soap:

• “…Calendula is known to be antiseptic, anti-inflammatory, and immune stimulating. These properties are suitable for treating various types of dermatitis such as eczema.”

Chamomile Balancing Mist:

• “Chamomile, lemongrass, edelweiss and milk thistle [(ingredients in your product)] calm irritated skin with anti-inflammatory properties, …”
• “Calming and anti-inflammatory”
• “Chamomile Hydrosol- Just as chamomile tea can soothe the stomach and nerves, topically applied chamomile hydrosol has great skin soothing benefits. It has anti-inflammatory and anti-allergenic properties that can help reduce the redness and irritation of sensitive or damaged skin.”
• “Rose [(an ingredient in your product)] Distillate – … roses have anti-inflammatory and antibacterial properties.”
• “Lactobacillus/Kelp Ferment Filtrate [(an ingredient in your product)] -… Reduces inflammation.”
• “Calendula [(an ingredient in your product)] – Contains flavonoids for anti-inflammatory activity…Calendula also promotes skin healing and brightening and cell regeneration. It is noted for its ability to soothe eczema, psoriasis, diaper rash, acne and burns”

CoQ10 Eye Protection Cream:

• “CoenzymeQ10 (aka Ubiquinone) -… is used by the cells to make ATP which provides energy to carry out their metabolic functions at an optimal rate”
• “Aloe Vera Leaf Juice [(an ingredient in your product)] – Research has shown aloe vera’s unique ability to regenerate cellular membranes and boost the production of fibroblast cells (responsible for collagen production) six to eight times faster than the rate of normal cellular function.
• “Shea Butter [(an ingredient in your product)] -…chemical constituents offer anti-inflammatory…benefits.”

Gentle Face Lotion:

• “Rose Flower Water [(an ingredient in your product)] -… roses have anti-inflammatory and antibacterial properties.”
• “Witch Hazel Distillate [(an ingredient in your product)] –… benefits include the reduction of inflammation and promotion of wound healing.”
• “Acai Fruit Extract [(an ingredient in your product)] -… acai berries to be one of the most beneficial natural ingredients for the treatment of hyperpigmentation (darkening of the skin).”
• “Edelweiss Extract [(an ingredient in your product)] – ….anti-inflammatory… properties.”

Amaretto Body Scrub:

• “Boosts circulation and helps drain lymph nodes by increasing blood flow to the skin’s surface”

Pomme D’Or Anti-Aging Crème:

• “Stimulates new healthy cell production and growth”
• “Squalane [(an ingredient in your product)] -… it is antibacterial and has been scientifically proven to clear up difficult skin problems (eczema, dermatitis, rashes, etc.).”

Daily Botanical Enzyme Peel:

• “Decreases hyperpigmentation from age spots and acne…”
• “Stimulates new skin cell production; increases collagen and elastin production”
• “Helps destroy acne causing bacteria”
• “Stimulates blood flow, …”
• “Rooibos Tea Extract [(an ingredient in your product)] – Helps prevent skin disorders like acne and rashes. Also possesses strong antibacterial properties.”

Squalane Serum:

• “It also has antibacterial properties and helps to prevent the formation of brown age spots. Research has shown that squalane is beneficial for clearing up difficult skin problems such as eczema, dermatitis, rashes and certain types of acne.”

Sea Kelp Moisturizer:

• “Aspen Bark Extract [(an ingredient in your product)] -…treating burns to reducing fevers to relieving eczema. The bark is rich in salycin, which is considered to be analgesic, anti-inflammatory, calming and healing.”
• “Red Raspberry Seed Oil [(an ingredient in your product)] – natural SPF properties (especially against UVB rays). It enhances the barrier function and repair of the outer layer of each cell…”

Your products are not generally recognized as safe and effective for the above referenced uses and, therefore, the products are “new drugs” under section 201(p) of the Act [21 U.S.C. § 321(p)]. New drugs may not be legally introduced or delivered for introduction into interstate commerce without prior approval from FDA, as described in sections 301(d) and 505(a) of the Act [21 U.S.C. §§ 331(d) and 355(a)]. FDA approves a new drug on the basis of scientific data and information demonstrating that the drug is safe and effective.

This letter is not an all-inclusive statement of violations associated with your products or their labeling, and we have not attempted to list here all of the products that are promoted on your website for intended uses that cause them to be drugs. It is your responsibility to ensure that all products marketed by your firm comply with the Act and its implementing regulations. We advise you to review your website, product labels, and other labeling for your products to ensure that the claims you make for your products do not reflect intended uses that cause the distribution of the products to violate the Act.

We request that you take prompt action to correct all violations associated with your products, including the violations identified in this letter. If you do not believe your products are in violation of the Act, include your reasoning and any supporting information for our consideration. Failure to promptly correct these violations may result in legal action without further notice, including, without limitation, seizure and/or injunction.

Please notify this office in writing within fifteen (15) working days of the receipt of this letter as to the specific steps you have taken to correct the stated violations, including an explanation of each step being taken to identify violations and make corrections to ensure that similar violations will not recur. If you do not believe that your products are in violation of the Act, include your reasoning and any supporting information for our consideration. If the corrective action cannot be completed within fifteen working days, state the reason for the delay and the time frame within which the corrections will be implemented.

Your firm’s response should be sent to:
Dr. Byron Ho, Compliance Officer
U.S. Food and Drug Administration
300 River Place, Suite 5900
Detroit, MI 48207

Leave it to the professionals! … Statement on FDA Investigation of WEN by Chaz Dean Cleansing Conditioners

The FDA is investigating reports of hair loss, hair breakage, balding, itching, and rash reported to be associated with the use of WEN by Chaz Dean Cleansing Conditioner products. While the FDA continues its investigation, consumers should be aware of reactions reported in association with the use of WEN by Chaz Dean Cleansing Conditioner products. Consumers who experience a reaction after using WEN by Chaz Dean Cleansing Conditioner products should stop using the product and consult with their dermatologist or other health care provider. The agency also urges consumers to report to FDA any reactions they may have experienced when using these products.

FDA previously announced that it is conducting an investigation of adverse event reports for WEN by Chaz Dean Cleansing Conditioner products, including reports of hair loss, hair breakage, balding, itching and rash. FDA has received and continues to receive reports of adverse events, as the investigation is still ongoing. In the course of its investigations, the FDA is looking at all sources of information, in order to better understand the consumer reports of adverse events. There are many potential causes of hair loss, including, for example, certain illnesses, medications, hormonal changes, rapid weight loss or gain, anemia, and high-stress life events, and these factors are being taken into account as the FDA continues to investigate these reports. If you experience hair loss, you should contact your healthcare provider. As with any cosmetic product, if you experience an adverse event that you think may be related to use of WEN by Chaz Dean Cleansing Conditioner, you should also cease using the product and report the event to the FDA.

The FDA has not yet determined a possible cause for the adverse events that have been reported, and today has called on the company to “provide any data that might help us to better understand the reports of hair loss associated with the use of WEN by Chaz Dean Cleansing Conditioner products.” The FDA also has reached out to physicians and other health care providers asking them to notify their patients of hair loss and other complaints associated with the use of these products and to report adverse events to the agency.

The Norm For The Beauty Industry!

This was from a Facebook article that I joined in and here is the problem.

Hello,

My name is Joe and I am trying to get some advice for my wife who is way too nice. So a quick run down on the events.

My wife has worked at a spa for approximately 3-4 years before quitting for another spa. She was paid commissions of 50% and also had a $20 a month so call “booth rental”. She files a 1099 and pays all her own taxes. She was always asked to make trips to get products and called in for meetings but never compensated for her time. All products were supplied by the spa.

So upon my wife advising the owner that she was quitting because lack of steady business and comments regarding closing the hair side of the spa down, my wife was advised that she is not to contact any clients and that if she did so, she would take legal action. Please note that there was no contract of any kind signed. So my wife sent out a text and card to all of the clients that she has worked on just saying she had relocated and if they would like to schedule an appointment to please contact her. Apparently one of the clients brought in the card to the old owner and my wife was sent another text saying this is her last warning.

The very next day, one of my wife’s friends/clients that she has been doing for a long time called her to make an appointment and advised that she had received an email from the old salon stating that My wife was no longer employed at the salon and that she is offering all clients a 50% discount off of hair and free partial facial.

I personally feel that this is a low blow seeing how my wife did not stoop to that level and only sent out a card saying she had relocated. Is there anything that can be done to my wife for sending the cards or any advice you can give on how we should respond to the owners threats?

I appreciate everyone’s time and look forward to your responses.

The concerned husband,

Joe

These are some of the comments contributed by fellow professionals.

The salon and your wife don’t own clients they get to decide for themselves. The old owner is all bark no bite”

She should count her losses and move on. The clients who are loyal will follow her. It’s useless to fight with unreasonable people and it sounds as though her former employer is clueless. She’s not under a contract so your wife can contact whomever she pleases, the consumer will make a choice.

There was nothing written in contract, and actually, the employer can get in deep trouble for charging rent AND being considered having an employee. You can’t be both. It’s too gray- she was not paying your wife’s employment tax, yet treating her like an employee. Legally, your wife would have been responsible for everything, supplies etc. she charged her rent to get past paying her employees taxes/minimum wage. Of course the owner wanted to try to retain the clients but since there was no non compete….. id tell your wife to tell her former salon that if she doesn’t stop harassing her, she will report them for unfair labor practices.”

All you need to do is tell the old salon owner that you will be filing an SS-8 with the IRS to determine if your wife was in fact an commissions or a booth renter and if it’s found that your wife was an employee, then the salon owner will be responsible for back taxes AND will most likely be fined by the IRS for tax’s. You may share this website for verification to the salon owner so she doesn’t think you aren’t meaning business. Whether you actually do it or not is up to you. It appear as if your wife has been classified and you probably should file. You won’t need a lawyer if you get the IRS involved. You can also file with your state’s labor relations board. They aren’t quite as effective as the IRS, though. This is serious business with the IRS. They do not like to be fooled by the tax payers! As someone who has had to deal with them over an unemployment insurance issue, trust me…they have no mercy! (I’m all legit now! I pleaded no knowledge and they let me get away with it once! I had to pay a pretty stiff fine, though!) Don’t be afraid to let the salon owner know that you aren’t afraid to call the IRS. Quite honestly, your wife should not have had to pay taxes all these years.”

SAD!!!

This is the Beauty/Cosmetic Industry. If no contracts were signed she has every right to contact the client. Also the owner has every right also. If the harassment continues from the owner such as the emails stated. Please acquire a cease and desist order against her. And then enjoy your lives. These tactics from the owner are ol school tactics of intimidation. But the owner has every right also just like the employee to keep the business. Since she provide the clients to your loved one. Two way street, this is beauty business and this is how it goes. Its like a whores business, Pimp and Prostitute. It will never change. sir. Primitive industry. Good days, really? It is a lovely craft, but after making 2 documentary’s of the industry. Nothing has changed. Its a free for all. Yes the only way of changing the industry is being a mentor and a role model. Many good MEN and WOMEN are used in this industry. You are really seeing the corporate slavery now. It is hard for all the youngsters coming out to make a living. On the payroll percentages corporations and independent owners are paying. So many professionals I see are taken advantage of. All for GREED, Disgusting.  I don’t see this profession as a viable form of income. Anymore. Unless you are with a Union or the Film/Entertainment Industry. But I love the craft you can always keep learning. I like craft more now since I do makeup and photography and films. You can really learn a lot combining the three crafts. I now just concentrate on the craft. I no longer friend people in the industry. I have found out anyone can be anyone on the internet. So I surround myself with like minded people and stay away from the so called “Stars”.  Internet stars that is! lololol