Radiance Holdings, Owner of Sola Salons, Bought by TSG

Private equity firm TSG Consumer Partners (“TSG”) has announced the acquisition of a majority stake in Radiance Holdings, a high-growth platform representing a collection of premier brands in the beauty, wellness, and self-care sectors. As part of the transaction, Radiance Holdings’ management team will continue to lead the company. Financial terms of the transaction were not disclosed.

The company, based in Denver, Colo., is committed to investing in its brands, driving innovation, and helping their franchisees and community of independent beauty professionals grow their businesses and improve their lives. Radiance Holdings’ current portfolio is approximately 85 percent franchised and includes the following brands:

  • Sola Salons: Founded in 2004, Sola Salons is the world’s largest and fastest growing salon studios franchise with approximately 650 locations across the U.S. and Canada as of December 2022. Sola Salons rents premium suites to individual beauty care professionals, providing them with more autonomy and better economics than traditional salons.
  • Woodhouse Spas: Founded in 2001, Woodhouse Spas is the largest premium day spa brand in the U.S. with approximately 80 locations across the U.S. as of December 2022. Woodhouse Spas feature a multi-modality platform, anchored by massage and skincare, which brings resort-level quality to convenient neighborhood locations.

“TSG has an impressive track record of building and scaling world-class beauty and franchising brands, and we are thrilled to work with them,” said Christina Russell, CEO of Radiance Holdings. “We couldn’t be more excited to leverage TSG’s resources and expertise as we look to expand our platform and enhance our value proposition for franchisees, beauty care professionals, and consumers across our portfolio. As we build on our momentum and the powerful growth opportunities ahead, it’s critical that we collaborate with a partner that understands our business and has been down a similar road many times with brands that we admire.”

“Radiance Holding is empowering a new generation of beauty professionals seeking to work independently and offer their clientele more control over their salon experience, a trend accelerated by the pandemic,” said Michael Layman, managing director at TSG. “Their portfolio of differentiated brands are exceeding consumer expectations and are well positioned for further growth.”

Pierre LeComte, managing director at TSG, said, “We look forward to partnering with Christina and the management team to continue scaling their national platform in beauty and personal care through a variety of initiatives, including thoughtful digital marketing efforts developed in collaboration with TSG’s Digital Team, accelerated franchise development, strategic acquisitions, and service line extensions.”

Exposure To Benzene Is Not Safe

Two customers sued Pierre Fabre USA Inc., the maker of Klorane dry shampoo. The consumers claim that Klorane dry shampoo contains benzene, a carcinogen. The Klorane class action lawsuit was filed in the U.S. District Court for the Northern District of Illinois.

Two Illinois consumers claim that Klorane dry shampoo contains benzene, a human carcinogen. Plaintiffs Magdalena Bojko and Courtney Heeren claim they have each spent at least $40 on Klorane dry shampoo and purchased Klorane Dry Shampoo with Nettle and Klorane Dry Shampoo with Oat Milk. Allegedly, they relied on the labeling and advertisements of the products to make their purchasing decision. Bojko and Heeren claim that Pierre Fabre does not disclose the presence of benzene in its products so they purchased the dry shampoo believing it to be safe for use, according to the Klorane dry shampoo class action.

Bojko’s and Heeren’s claims that Klorane dry shampoo contains benzene are part of a concern that the carcinogen may be present in a range of aerosol dry shampoos. Valisure, an independent laboratory, petitioned the Food and Drug Administration to test various dry shampoos for benzene after discovering the presence of the chemical in some products, the Klorane benzene lawsuit states.

Benzene appears in the aerosol Klorane dry shampoo as a propellant, allowing the product to be aerosolized, the class action claims. Allegedly, benzene and other volatile propellants are derived from crude oil. 

While people come into contact with low levels of benzene in many contexts, the FDA has determined that no level of exposure to benzene is safe, the Korane benzene class action states. It claims that benzene exposure has been linked to the development of many types of cancers.  

Bojko and Heeren claim that when customers use the dry shampoo, they spray it very near their face in what is likely a closed environment, like a bathroom. This means they likely breathe in the product, according to the lawsuit. Bojko and Heeren also seek financial compensation for themselves and other consumers, claiming that they were financially injured by Pierre Fabre and the company’s failure to adequately inform consumers of the benzene in Klorane.

Magdalena Bojko and Courtney Heeren are represented by Gary Klinger, Nick Suciu III, Erin J. Ruben and Alex Honeycutt of Milberg Coleman Bryson Phillips Grossman PLLC, Jeff Ostrow and Kristen Lake Cardoso of Kopelowitz Ostrow Ferguson Weiselberg Gilbert and Max S. Roberts and Sarah N. Westcot of Bursor & Fisher PA.

Were Is The Labor Force

Those that are keeping status quo attributed it to continuously slow business and a less-than-thriving economy. Salon owners will not be hiring new staff because they can’t afford to pay a living wage, and paying anything less is not in alignment with their morals. Or really with there GREED. Salon owners and corporate hack shacks will not go far anymore. I believe the beauty industry and the cosmetologists that were out of work during the pandemic. Have been given time to rethink there wage standards. And with different generation look at the industry as a waste of time. Especially if some one comes over the border and can get a job at Walmart at $15.00 a hour.

For those salon owners and corporate salons, actively seeking staff, be it stylists, colorists, assistants or receptionists, the quest is unanimously laborious and mostly unfruitful. “Salon owners are finding it more challenging than ever to find young stylists who are passionate about the beauty industry and who want to work more then two to three days a week.” Corporate salons advertise everywhere. Nobody is even looking at our ads for hiring,because all they offer is commissions. THAT’S IT! Some salon owners use the old trick in the industry of poaching from other salons after failed attempts with traditional advertising methods.

The tried and true method of reaching out directly to beauty schools for new licensed graduates is, for now, a thing of the past—most cosmetology schools were closed during the pandemic, likely due to a combination of stay-at-home orders and a widespread aversion to in-person experiences. The industry is simply behind when it comes to pay, benefits etc.

Some salon owners and corporate hacks find the solution is to hire back former employees rather than continue attempts to attract a new workforce. Others who are seeking help turn to resources such as Indeed, Craigslist, Facebook and Instagram. But either way the salon industry is a industry like China who slaves the work force. No pay, no benefits, no vacation. no medical. NOTHING.

Clients Have Changed Since The Government Lock Down

Inflation and/or stock market volatility are not causing a slowdown in spending from salon clients. Those that did report a decrease in spending (47.1 percent) said they’re experiencing less frequent visits, a decline in add-on services, a delay in appointments and less spending on retail. And, of course, some clients have opted to take their hair routine into their own hands, coloring at home or embracing their grey. Those who are seeing an uptick in services said they are mostly conditioning treatments, smoothing services and color upgrades. Yes this industry will be changing. Especially if we see a depression in the future. Right now a lot of consumers have to worry about the increase in gas, rent, mortgages, food etc. In the next few months we will see new elections come arising and people will vote for there choose. A lot of citizens are very unhappy with the current administration and there handling of nationwide matters. Maybe the tide will change for the better for our nation. But to me there is a change in priority in beauty needs. Basic survival is the constant now. Not hair.

  • Clients are expressing more creativity and spontaneity, and especially a willingness to try new services.
  • Clients are booking standing appointments as far out as a year.
  • Clients are seeking low or bald haircuts to spend less on maintenance.

Salons Need Employees/Employees Need Pay

I Have been a Hairdresser/Makeup Artist in the Beauty Industry for 30 years now. And I have never, ever seen a industry that takes advantage of there employee’s before in my whole professional life. The sit and wait policy is still going on in the industry. Which means you will wait for a walk-in client and get no pay what so ever. Not even a salary for someone first starting out in the profession. Owners will ask you to answer the phone, fold towels, sweep the floor, dust the retail shelves and all sorts of free labor they can get out of you. It’s called taking advantage of a human being. Getting what they can for nothing. Is the usual norm in the Beauty Industry. Look at Great Clips they are a tip based company and nothing more. You are required to clean the salon, answer the phone, fight with others for a walk-in customer, dust shelves, do laundry and close the store for only tips. And they will say they give you $9.00 a hour which if you go through your payroll check you are just getting tips. If they gave you $9.00 a hour plus tips you would be getting something to at least pay for your gas and electric bill.

In no other professional industry are you required to work for free. And they are expected to do free labor. Employee’s need to stop this way of abuse. With the Covid Virus running throughout the United States a lot of Beauty Industry Professionals decide to sit and wait it out and receive federal and state unemployment. Which for some was close to $800.00 biweekly. Finally receiving a decent wage for once, they took the time to really look at re-training and moving into a better profession. Having taken the time to see value in there work and taking professional responsibility in there training and advanced training. What more could a employer ask for. In the beauty Industry to a employer it means nothing. How can a person go to work worrying about there rent, insurance, daycare, food, etc. Beauty Industry owners do not care, they have to over head to worry about and will categorize you a a commission employee to stay away from tax’s. But will expect from the employee to do the responsibility’s of a paid employee.

So having a commission employee means nothing to a salon owner, they have to pay no salary, and will not worry about YOU. Even if you have to pay for your mortgage or buy groceries. The salon owner simply collects profit from the hair dresser. Simple scheme. And if you are going to get a salary you will be doing everything and even see your hours cut. And probably let employees go. The times need to change for all.

If you go on Indeed.com you will see a abundance of Beauty Industry jobs posted by Sport Clips, Great Clips, HairCuttery, JCPenneys, Regis Corporation, Hair Masters. They are on a constant basis asking for Stylists, Asst Managers and Managers. WHY? Because they do not pay there employee’s at all. Not even nickels and dimes. Stylist have gotten wise to the profession and come to the conclusion you cannot make a living in it anymore what so ever. Maybe 30 years ago but not anymore. And if you cannot afford to take care of your employees, don’t open a business you will not last long. Restaurant Corporations have become wise now, Hourly wages and higher benefits are abundant, Just look at Target, Walmart, Aldi’s they start there employees at $13.00 hourly now. And if you need a job they are “HIRING” signs all over.

Job’s are plentiful for all now. Wages are better now. But don’t count on making living in the Beauty Industry. The corporations are in control of it all. And they have completely raped it of everything.