Tag: orlando fl

BOOTH RENTAL CONTRACTS!!

THEREALHAIRTRUTH.COM

Booth rental is very important, and having a contract is the utmost of importance. If your problem is with walk-ins, many salons do not allow renters to take any salon walk-ins at all. You are responsible for your own advertizing and furnishing your own clients. If you are being treated as an employee, where you are required to answer phones, required to be in the salon specific hours, then you have a problem. First, you should never rent a chair in a salon without having a rental agreement which spells out everything in detail. Get the salons rental agreement BEFORE starting work and sit down with the owner and make sure you understand everything. The major things that should be in any rental agreement are, how much is the rent, when its due and when it can be changed and what exactly is furnished in your rent, how are walk-ins handled, when is the salon available for your use, do you get a key, can you sell your own retail, what services are you allowed to perform, what are your specific cleaning duties. As a booth renter you have certain basic rights. You have the right to schedule your own appointments, determine your own work hours, within the guidelines you agreed upon in your lease and very important, the ability to come and go as you please. You have the right to set your own prices and determine what products you use to perform your services. You also have the right to sell your own product lines. Cleaning of the shop is not your responsibility. Clean your work area, take out your own trash. And it would be good to start your own corporation, have tax ID, and occupational Licenses.

Hair Salon Owners Sent to Jail for Payroll Tax Fraud

Joseph and Vidal

 

A husband and wife who owned and operated hair salons in Southern California were sentenced to prison for failing to pay payroll taxes.

John D. Pham and Annya A. Nguyen, both of Laguna Niguel, operated hair salons under the Fantastic Sams name at various times since 1985 in the cities of Orange, Laguna Niguel, Aliso Viejo, and Rancho Santa Margarita.

On Oct. 1, Pham was sentenced to serve 37 months in prison and three years of supervised release. He had previously pleaded guilty to a charge that he had willfully failed to account for and pay income and Social Security taxes withheld from the wages of employees of one of the corporations involved in the scheme. He admitted that he and his wife had incorporated 10 companies, all of which had failed to pay payroll taxes from 1996 through 2004.

On Sept. 4, Nguyen was sentenced to serve five months in prison and three years of supervised release. She previously had pleaded guilty to a charge that she had conspired with Pham to defraud the United States by impeding the Internal Revenue Service in the collection of taxes. She admitted that the conspiracy spanned a period of at least eight years and involved a loss to the government of over $770,000 of payroll taxes. Nguyen also admitted that she failed to pay more than $80,000 of her federal income tax liabilities during the same time period.

Nguyen and Pham were also accused of diverting assets from some of the corporations they controlled to their own personal benefit.  Both were ordered to jointly pay restitution of $629,105 to the IRS.

Joseph Kellner Booth Rental Advice

josephkellner.com
josephkellner.com

As a booth renter the owner of the salon has no say as to how you run your business. The salon owner is mostly a landlord and you are the tenant. They should not provide you with phone, towels, products, training or tools, these should all be paid for and provided by yourself. Any repairs or improvements to your area or the salon are negotiable.

If your problem is with walk-ins, many salons do not allow renters to take any salon walk-ins at all. You are responsible for your own advertizing and furnishing your own clients. If you are being treated as an employee, where you are required to answer phones, required to be in the salon specific hours, then you have a problem. First, you should never rent a chair in a salon without having a rental agreement which spells out everything in detail. Get the salons rental agreement BEFORE starting work and sit down with the owner and make sure you understand everything. The major things that should be in any rental agreement are, how much is the rent, when its due and when it can be changed and what exactly is furnished in your rent, how are walk-ins handled, when is the salon available for your use, do you get a key, can you sell your own retail, what services are you allowed to perform, what are your specific cleaning duties. As a booth renter you have certain basic rights. You have the right to schedule your own appointments, determine your own work hours, within the guidelines you agreed upon in your lease and very important, the ability to come and go as you please. You have the right to set your own prices and determine what products you use to perform your services.
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5 Secrets Of Good Customer Service

JosephKellner.com
JosephKellner.com

Customer Service Secret Number One – Build Business to Customer Loyalty. This is my number one customer service secret, and is by far the most important one. I was taught about Business to Customer Loyalty many, many years ago, before I started my own business, when I still worked as a hotel detective in a ritzy down town Calgary hotel. The hotel insisted that every one of us who had contact with their customers know the customer by his full name and, when possible, other personal or business information about him.

“Good evening, Mr. Smith. Welcome to our hotel.” Then, after a bit of miscellaneous chit-chat, “By the way, Mr. Smith, did you manage to unload at a profit those hundred shares of Doodlebug Appliances you thought were a bit risky?” or, “Was your daughter accepted at Harvard? Last time you were a guest with us you expressed concern that Emily was having difficulty with her math, and wasn’t sure if she had enough points to qualify for admission.”

Now, here’s a customer who KNOWS that he’s welcome at your hotel, and whenever he’s back in town, you can count on him staying in your establishment!

Is this spying on customers? Not at all! It’s simply remembering a few concerns that your customer shared with you the last time he stayed in your hotel.

When you can show concern about what matters to your customer, that’s Business to Customer Loyalty, and you can bet on it, you’ve just acquired a customer for life.
More to come.

KEYS TO THE ART OF THE SALE (RETAIL PRODUCT KNOWLEDGE)

Joseph Kellner

 

KEYS MISTAKES NOT TO MAKE!!

NEVER try to prove that you are right. Learn to be diplomatic. If being “right” is so important to you-ask yourself: do you want to be right or do you want to make a sale? This is were the old addage of the “customer is always right” was born.

DO NOT TALK AT PEOPLE!!

I’ve seen this happen alot with sales people. They talk and talk about their product or themselves. Then when it gets to the presentation of the product or service, the client is already worn out. I’ve also seen sales people also seen sales people talk so much about there product/service that they sell it and then sell it right back.

DON’T DISRESPECT PEOPLES TIME!!!

Show up to appointments on time. Focus entirely on your client when you are with them-this means not answering your cell phone or chatting with other employees/co-workers, etc.

NEVER SHOW YOUR CLIENT YOU ARE IN A BAD MOOD OR HAVING A BAD DAY!!

Believe me, they don’t care. They only want YOU to focus on them. Watch your mood to mouth connection.
JOSEPHKELLNER.COM