Author: Joseph Kellner

Hairdresser/Mua/Photographer/Film-Maker/Artist in Orlando, Florida 34787

Lovely Words From REGIS Salon Employees

~ Joseph Kellner

 

AS AN EMPLOYEE OF HAIR CUTTERY…REGIS BOUGHT OUT SOME OF THE SALONS. WE WERE ALL PROMISED OUR SENIORITY AND THAT THEY WOULD MEET OR EXCEED OUR PAY. I CAN SEE WHY THERE ARE SO MANY COMPLAINTS FOR THIS SALON CHAIN. THE STYLISTS ARE SIMPLY SLAVES FOR THEM. MY CHECKS ARE NOW SHORT BY 400.00 AND I’M WORKING AN EXTRA 8 HOURS . I HAVE NO SENIORTY LIKE THEY SAID I WOULD. THEY ARE ALSO TAKING THE CREDIT CARD TIPS. JUST FROM AN INSIDE VIEW, IF THE COMPANY ACTUALLY CARED A LICK ABOUT THE PEOPLE THAT ARE MAKING THEM THEIR MONEY AND STOPPED BEING SO D$$$ STINGY THEY WOULD HAVE THE OPPURTUNITY FOR A MUCH BETTER REPUTATION. I DON’T KNOW HOW THEY SLEEP AT NIGHT. THERE ARE STYLISTS AT MY SALON WHO HAVE NEVER STRUGGLED IN THEIR CAREER. TWO OF THEM NOW ARE SINGLE MOMS AND YOU CAN IMAGINE HOW A FOUR HUNDRED DOLLAR PAY CUT AFFECTS THEIR LIVES. THE COST OF DAYCARE IS SO HIGH THEY ARE SIMPLY WORKING TO PAY THE DAY CARE. THEY’D BE MUCH BETTER OFF WATCHING KIDS INSTEAD OF SLAVING AT THE SALON. . I BET THEY DON’T EVEN SLEEP AT NIGHT. I KNOW I COULDN’T IF I WERE ROBBING AND SLAVING GREAT STYLISTS OF THEIR WORTH….RUINING LIVES EVERY DAY.

They dont tell you when you are hired you wont get paid your retail commission.lost $150 a month busting my butt …for what? making more elsewhere.

It is obvious the positive opinions of the SCAM Regis Corp, were written by the creeps who back the company. I do not know ANY hairdresser who is happy about working for this CRAP company, since they bought out all other chains in America! Everyone says they are nothing more than sweat labor companies. I hope they go under! They sleep real well, the greedy creeps they are! Before they bought out the former chains, the business was booming! Hairdressers easily moved up the pay scale, and were offered incentives to keep up the good work! But not after these greedy creeps bought out. Everyone is right.. the pay checks are 400 dollars less working more hours! Regis refuses to allow the employees any regular schedule. Each day different hours. Our clients have to call in constantly to see when we work. The phone is ringing off the wall, and we are running back and forth to tell customers our schedules! How can anyone build a clientelle that way? What a joke this company is. The salons that were booming are dead now. Why, because they came in and fired all the long time hairdressers for no reason, ( the ones who were faithful to build the salons up ) then brought in new girls for min. wage! They thought the old customers would come back but they got a big one… NOne of them did. I hope their greed will put them under. We need to go back to not relying on these big corporate hogs, and do our own shops. We don’t need these creeps! The dirty tactics of this corporation will come back and bite them.. and it is already happening! It is great to see their stocks going under, and them having to close shops! It is too bad all these chains allowed them to buy them out! They were nice places to work before Regis took over.

 

MY complaint is that about a year ago we were all told we couldnt have raises because of the so-called “recession” well being from Canada the recession is not what it is in the states and our numbers haven’t gone down a bit in fact they are much higher then prev years and we even won top salon sales for our region for the 5th year in a row and yet they say the company is suffering so we have to suffer as well?!?! this is BULLSHIT!!!! we are the reason you corporate *** even have a company. and since our sales HAVEN’T suffered at all then why should we suffer with our pays?! we work our *** off for this company and in return have seen nothing, no bonus, no incentive, no RAISE!! YET are being told our managers who’s salons have highest sales in there region get a trip to Rome in October and a nice little bonus. WHERE THE *&^% is my trip and my bonus, it sure as ***(and if your work for first choice you know what i mean) isn’t our managers bringing in 4-500 a day in sales to make us the top salon. we get nothing, notta, not even a 1$ per hour raise. How about all us stylists who work for Regis and are a little irked about there “reasons for cutbacks” dont show up to work for a couple of days all at once, lets see how there sales are then. I couldnt help but want to punch my manager when she says “oh i won a trip to Rome for having top sales” then turn around and tell me “times are tough there will be no raises this year” go *&^% yourself its my *** hard *** work that got you there it sure as *** isnt your $60 in sales a day that did it. lets see where you are without me and im taking my clients with me.
The Hair industry is a industry that you DO need to work your *** off to make good coin but the results are making people feel good and educating them on Hairstyling

Hair Salon Owners Sent to Jail for Payroll Tax Fraud

~ Joseph Kellner

Joseph and Vidal

 

A husband and wife who owned and operated hair salons in Southern California were sentenced to prison for failing to pay payroll taxes.

John D. Pham and Annya A. Nguyen, both of Laguna Niguel, operated hair salons under the Fantastic Sams name at various times since 1985 in the cities of Orange, Laguna Niguel, Aliso Viejo, and Rancho Santa Margarita.

On Oct. 1, Pham was sentenced to serve 37 months in prison and three years of supervised release. He had previously pleaded guilty to a charge that he had willfully failed to account for and pay income and Social Security taxes withheld from the wages of employees of one of the corporations involved in the scheme. He admitted that he and his wife had incorporated 10 companies, all of which had failed to pay payroll taxes from 1996 through 2004.

On Sept. 4, Nguyen was sentenced to serve five months in prison and three years of supervised release. She previously had pleaded guilty to a charge that she had conspired with Pham to defraud the United States by impeding the Internal Revenue Service in the collection of taxes. She admitted that the conspiracy spanned a period of at least eight years and involved a loss to the government of over $770,000 of payroll taxes. Nguyen also admitted that she failed to pay more than $80,000 of her federal income tax liabilities during the same time period.

Nguyen and Pham were also accused of diverting assets from some of the corporations they controlled to their own personal benefit.  Both were ordered to jointly pay restitution of $629,105 to the IRS.

Chris Rock’s “Good Hair” Opens Eyes to African-American Beauty Culture

~ Joseph Kellner

Joseph Kellner

When Chris Rock’s daughter, Lola, came to him crying and asked, “Daddy, how come I don’t have good hair?” the bewildered comic committed himself to figuring out the complex answer to his daughter’s simple, but profound question.

In the documentary film, Good Hair, Rock takes us on a fascinating journey through the international business trade of hair weaves, the science behind relaxers and the surprising question of how much black women spend on their hair.

During a press junket for a film festival in Salt Lake City, Rock discussed with Salon Magazine journalist Andrew O’Hehir how the initial idea for the film expanded the further he investigated.

“It kind of blew my mind, the idea that in an African-American household you got this Porsche that nobody can see, these working-class and middle-class black women spending thousands of dollars… buying a Porsche that nobody sees.” He adds, “There is a whole economic realm to this that I didn’t know about at all.”

 Human hair is India’s single largest export. He also sees how the culture has adapted to make harvesting the hair easy and profitable for the industry. Many Hindu temples conduct “hair sacrifices” during religious ceremonies that allow members of the temple a few moments of cultural distinction (and no money) in exchange for hair that can later be worth thousands of dollars. This “sacrificed” hair is processed and sold to hair dealers around the world who, in turn, sell it to local dealers who, in turn, sell it to salons and hair vendors at a huge profit.

How does Rock view this suspicious economic angle? He tells O’Hehir a different cut of the movie exists where Rock treats the hair trade as a problem for black females. He later calls on women to reject this international cartel of exploitation. But, he says, in the end that version simply wasn’t as fun to watch. He said he would rather inform and entertain rather than divide and mobilize.

On that tip, Rock succeeds. The movie is a serious, yet non-confrontational look at how cultural norms can make us do and believe some crazy things. It’s entertaining, but not angry. Celebrities such as Ice-T, Nia Long, Paul Mooney, Raven Symoné, Maya Angelou, and Reverend Al Sharpton all candidly offer their stories and observations that add much more entertainment to what could have become a sobering, but impersonal look into the culture of beauty in the world.

A BIG CHANGE IS COMING TO OUR INDUSTRY!

~ Joseph Kellner

 

 

 

Josephkellner.com

 

Keri Gorder, until recently the manager of a hair salon in Great Falls, Mont., said she was surprised last month by a document that her company wanted stylists to sign.

Ms. Gorder said the salon’s parent company, the Regis Corporation, had urged the four stylists at her salon, Cost Cutters, to sign a document that would seemingly nullify any future support they showed for unionization.

Labor leaders in Montana accuse the company of seeking to take away the stylists’ right to form a union. But Regis says the document merely seeks to ensure that workers choose unions through a secret-ballot election — at a time when unions are pushing legislation in Congress that would make it easy to bypass secret ballots.

The document the stylists at several Montana salons were urged to sign said they were agreeing to revoke any future signature they put on a pro-union card that could be counted as showing support for unionizing.

“I thought it was taking our right away before we ever exercised that right,” Ms. Gorder said.

She said her area supervisor had pressured the stylists to sign the cards. “The area supervisor said, ‘I would do what the company wants you to do,’ ” Ms. Gorder said, adding that she quit her job this month because of her dismay over the situation.

Soon she informed labor leaders about the document, and now they are threatening to picket the salon and hand out pro-union fliers.

“It’s the craziest thing I’ve ever seen,” said Ole Stimac, president of the Central Montana Central Labor Council. “I’ve never seen anything where you sign away your rights for eternity to unionize.”

Regis executives said they had distributed the document out of concern that Congress would enact legislation backed by labor that would require employers to recognize a union as soon as a majority of workers signed pro-union cards, without holding a secret-ballot election.

Paul Finkelstein, chief executive at Regis, the nation’s largest hair salon company, said many employees signed such pro-union cards without understanding that it could commit them to joining a union. Mr. Finkelstein said the company’s focus groups showed that employees overwhelmingly favored using secret ballots to decide whether to join a union.

The document the hair stylists were asked to sign, titled Protection of Secret Vote Agreement, said, “In order to preserve my right to a secret-ballot election, and for my own protection, I knowingly and without restraint and free from coercion sign this agreement revoking and nullifying any union authorization card I may execute in the future.”

Mr. Finkelstein said the document was intended to ensure that the employees’ cards were never counted to show majority support for a union — in case Congress someday enacted the union-card legislation.

“The sole issue is that our people want to use a secret ballot,” he said, asserting that union organizers often manipulate workers into signing pro-union cards, known as authorization cards.

Mr. Finkelstein added: “We’re not threatening people, ‘You’d better sign.’ It’s totally voluntary.”

William B. Gould IV, a Stanford law professor and former chairman of the National Labor Relations Board, said, “It seems like a modernized version of the old yellow dog contract,” a provision, now illegal, that many employers used to push workers to sign, pledging not to join a union as a condition of employment.

Assessing the salon document, Mr. Gould said, “I think it’s illegal because an authorization card is the principal vehicle unions use to organize the unorganized.”

Under current law, at least 30 percent of a workplace’s employees must sign cards to lead to a secret-ballot election. Mr. Gould said that under the Regis document, cards signed to seek a secret ballot would automatically be revoked.

Salon Advice For Great Customer Service!

~ Joseph Kellner
Salon Advice For Great Customer Service!!!
Salon Advice For Great Customer Service!!!

There are many books and articles out there that tell us that sales people need to listen more. If you do an Internet search on the word combination “developing listening skills” Google will spit back at you more than 2 million web references. Most of that material pretty much tells us the same thing: Use active listening, nod your head to show that you are listening, repeat back what you heard, ask clarifying questions, listen to understand, listen with your eyes, etc.

However, much of what we call “listening” actually deals with where our attention is focused and understanding the information that we receive. Realize that your client is always communicating something to you. It’s up to you as a sales person to take in as much information as possible, understand what is being communicated, interpret it in the appropriate context, and then use it to provide a suitable solution.
1. Listen to the speed and cadence of your prospect’s speech patterns.
There are gross generalizations that we can apply here, such as people that talk fast are from the Northeast while those that talk at a slower pace are from the South. These types of gross generalizations are just that, gross, and they will get you into trouble.

Remember that you want to communicate effectively with your client, not to look for generalizations to make your life easier. And you communicate most effectively with your clients when you talk like them. When you speak, match their speed and cadence. If you insist on talking at a fast pace because you were told that talking fast conveys excitement, then you are missing an opportunity with the prospect that associates a slower pace with trust and certainty.

Typically, when sales people speak with no regard for how their client is speaking, the result is that neither one communicates as effectively as possible. If you want to achieve rapport and communicate as effectively as possible, then exercise your flexibility and talk like your prospect. When you introduce yourself or when you ask questions, listen to the cadence of your prospect’s voice and then talk at their rate in order to initiate and sustain the communication process.