Tag: salons

THE REAL HAIR TRUTH.

~ Joseph Kellner

There comes a time when enough is enough especially for my industry. I have been in this lovely profession for twenty-three years plus! I am tired of the manufacturer’s depleting the industry, distributorships being bought up by manufacturer’s. Salon owners not treating their employee’s as employee’s. Salons not holding up to the standards of education. And also hairdresser’s not SPEAKING UP!. When the time comes you will be quite surprised at the non participation of the professionals, and then it will be too late. Change must come and the change must come from you also. I can make all the Films I possibly want to but not having the participation of the industry for added support the gain will be futile. Crazy as it may sound the industry is taking away from the professional. And the “CIRCLE MUST BE BROKE”. Website’s that started as informational are now online stores.

Hard times are upon us and I also feel the constraints of this era, no longer will it be affordable for you to open up a salon and progress as a small business owner. Distributorship will increase their costs, you will also have to. Schools will just manufacture students, and some industry schools tuitions are as high as $19.000 dollars. Now hairdressing is not rocket science it is an art, $19,000 is way to much. And these large manufacturers are spitting out these schools at a rate of 2-3 a month and also worldwide!.

The laws of Cosmetology renewals are a laugh a booklet for nothing, 30-40 questions of imbecilic knowledge will not keep our cosmetologists on a path of higher education.  It only defeats the purpose and insults the professional. This is done on a state-wide level to meet a very short detailed requirement of generalship. THATS ALL!!

It is up to the license professional to take matters in there own hands and lift their industry out of the nickel and dime era we are in. To stop the political enviroment plaguing our hair show, and professional organizations. Is any professional cosmetology organizations doing anything for you, I went on a well known site and the links did’nt even work.  I don’t see anything. Is the online industry website’s providing you with information that is New! That is a big NADA, only trying to sell you crap, crap. And emailing you constantly will holiday bargains, or promoting there “CIRCLE” It is all to comforting for them to stay in this, since they are getting your money. And to show off anything NEW would be a financial, and risky endeavor for them. So don’t expect anything to change with them. They play it safe. But enclose themselves in a hollow shell. SAD! But let me give them a word of advice. Its all about ART,  and CONTENT!

Is the price of your salon supplys decreasing and is the distributorships offering you anything other than product knowledge class’s. I use Goldwell hair color and since last May I have not even received a brochure from the distributorship (EVOLUTION SALON SUPPLYS – JACKONSVILLE, FLORIDA).  Not one form of educational venue  is offered in a structured  form from my distributor. I have not seen my sales consultant in over 6 months. And when I do its to sell me something, a bargain package of goods. Or to let me know someone from the “CIRCLE” has just started there own retail line.

Look I have been there and I know what it is to be a salon Employee, Salon owner, Booth renter. I know how hard it is to scrimp and save, to train someone and see them go out the door, to rent a booth and see the salon owner abuse my space and also work around alcoholics, drug users, etc/ I HAVE BEEN THERE. But I cannot change or try to implement change without the help of the community. It is not hard to speak up for yourself and defend you craft. I love my work and my profession, I have had many, many ups and downs. Highs and lows and I must accept then with a grain of salt. But if you are bothered by what is happening in our community of hairdressing then you must WAKE UP! And speak you mind. Let people know your beliefs, and also take the responsiblity of your professional success. Nothing will come to you easily. You will learn to embrace the quality of hard times and the successions of perseverance. That is how you will succeed. But you will not change the industry with your own success singularly. It must be done as a whole and as a simple step towards the cleansing of the profession that it  needs. To stand-alone will gain you defeat but to instil a facet of unity and togetherness then the ball will roll.

AND ROLL IT WILL !!!!

Joseph Kellner

The Upside of Marketing During the Economic Crisis

~ Joseph Kellner

JosephKellner.com

For starters, customer service opens up many new doors for businesses to stand out. Why do you think Zappos and Amazon are so popular? These companies aren’t known for their exceptional products, but they are known for their exceptional service. Businesses should adopt this customer service model for their own use.

In addition, a business needs to provide a customer-friendly website experience. Recruit a group of outsiders to test your site regularly to make sure it is functioning properly. Also, remember to keep your site up-to-date since customers expect the latest technological advances.

A third possibility is a partnership. By joining forces with a complimentary company, you could not only save costs, but could also give your business additional exposure that you may not have gotten on your own.

Negotiation is a fourth strategy that many marketers are effectively using. Businesses often forget that media companies are suffering from the economy as well. That said, marketers can work to negotiate deals that could have never been reached if the economy was better.

Next, businesses should utilize social networks if they aren’t already. Social media allows businesses to build their brands and reputations in the places their customers already occupy. It is important to update these social networks regularly since it will show consumers your level of commitment.

Some people may frown upon this strategy, but it is an opportunity. The sixth strategy involves trying things you’ve never tried before. This could include anything from reaching unthought-of deals to producing an entirely new business model.

Lastly, no matter what you do, remember to stick to your principles. More often than not, businesses relinquish control to their customers over fear of losing them. As a result, customers lose respect for the business and the business loses integrity. A better approach would be to be true to your business and believe in its abilities.

THE REAL HAIR TRUTH (FACEBOOK)

Lovely Words From REGIS Salon Employees

~ Joseph Kellner

 

AS AN EMPLOYEE OF HAIR CUTTERY…REGIS BOUGHT OUT SOME OF THE SALONS. WE WERE ALL PROMISED OUR SENIORITY AND THAT THEY WOULD MEET OR EXCEED OUR PAY. I CAN SEE WHY THERE ARE SO MANY COMPLAINTS FOR THIS SALON CHAIN. THE STYLISTS ARE SIMPLY SLAVES FOR THEM. MY CHECKS ARE NOW SHORT BY 400.00 AND I’M WORKING AN EXTRA 8 HOURS . I HAVE NO SENIORTY LIKE THEY SAID I WOULD. THEY ARE ALSO TAKING THE CREDIT CARD TIPS. JUST FROM AN INSIDE VIEW, IF THE COMPANY ACTUALLY CARED A LICK ABOUT THE PEOPLE THAT ARE MAKING THEM THEIR MONEY AND STOPPED BEING SO D$$$ STINGY THEY WOULD HAVE THE OPPURTUNITY FOR A MUCH BETTER REPUTATION. I DON’T KNOW HOW THEY SLEEP AT NIGHT. THERE ARE STYLISTS AT MY SALON WHO HAVE NEVER STRUGGLED IN THEIR CAREER. TWO OF THEM NOW ARE SINGLE MOMS AND YOU CAN IMAGINE HOW A FOUR HUNDRED DOLLAR PAY CUT AFFECTS THEIR LIVES. THE COST OF DAYCARE IS SO HIGH THEY ARE SIMPLY WORKING TO PAY THE DAY CARE. THEY’D BE MUCH BETTER OFF WATCHING KIDS INSTEAD OF SLAVING AT THE SALON. . I BET THEY DON’T EVEN SLEEP AT NIGHT. I KNOW I COULDN’T IF I WERE ROBBING AND SLAVING GREAT STYLISTS OF THEIR WORTH….RUINING LIVES EVERY DAY.

They dont tell you when you are hired you wont get paid your retail commission.lost $150 a month busting my butt …for what? making more elsewhere.

It is obvious the positive opinions of the SCAM Regis Corp, were written by the creeps who back the company. I do not know ANY hairdresser who is happy about working for this CRAP company, since they bought out all other chains in America! Everyone says they are nothing more than sweat labor companies. I hope they go under! They sleep real well, the greedy creeps they are! Before they bought out the former chains, the business was booming! Hairdressers easily moved up the pay scale, and were offered incentives to keep up the good work! But not after these greedy creeps bought out. Everyone is right.. the pay checks are 400 dollars less working more hours! Regis refuses to allow the employees any regular schedule. Each day different hours. Our clients have to call in constantly to see when we work. The phone is ringing off the wall, and we are running back and forth to tell customers our schedules! How can anyone build a clientelle that way? What a joke this company is. The salons that were booming are dead now. Why, because they came in and fired all the long time hairdressers for no reason, ( the ones who were faithful to build the salons up ) then brought in new girls for min. wage! They thought the old customers would come back but they got a big one… NOne of them did. I hope their greed will put them under. We need to go back to not relying on these big corporate hogs, and do our own shops. We don’t need these creeps! The dirty tactics of this corporation will come back and bite them.. and it is already happening! It is great to see their stocks going under, and them having to close shops! It is too bad all these chains allowed them to buy them out! They were nice places to work before Regis took over.

 

MY complaint is that about a year ago we were all told we couldnt have raises because of the so-called “recession” well being from Canada the recession is not what it is in the states and our numbers haven’t gone down a bit in fact they are much higher then prev years and we even won top salon sales for our region for the 5th year in a row and yet they say the company is suffering so we have to suffer as well?!?! this is BULLSHIT!!!! we are the reason you corporate *** even have a company. and since our sales HAVEN’T suffered at all then why should we suffer with our pays?! we work our *** off for this company and in return have seen nothing, no bonus, no incentive, no RAISE!! YET are being told our managers who’s salons have highest sales in there region get a trip to Rome in October and a nice little bonus. WHERE THE *&^% is my trip and my bonus, it sure as ***(and if your work for first choice you know what i mean) isn’t our managers bringing in 4-500 a day in sales to make us the top salon. we get nothing, notta, not even a 1$ per hour raise. How about all us stylists who work for Regis and are a little irked about there “reasons for cutbacks” dont show up to work for a couple of days all at once, lets see how there sales are then. I couldnt help but want to punch my manager when she says “oh i won a trip to Rome for having top sales” then turn around and tell me “times are tough there will be no raises this year” go *&^% yourself its my *** hard *** work that got you there it sure as *** isnt your $60 in sales a day that did it. lets see where you are without me and im taking my clients with me.
The Hair industry is a industry that you DO need to work your *** off to make good coin but the results are making people feel good and educating them on Hairstyling

Joseph Kellner Booth Rental Advice

~ Joseph Kellner
josephkellner.com
josephkellner.com

As a booth renter the owner of the salon has no say as to how you run your business. The salon owner is mostly a landlord and you are the tenant. They should not provide you with phone, towels, products, training or tools, these should all be paid for and provided by yourself. Any repairs or improvements to your area or the salon are negotiable.

If your problem is with walk-ins, many salons do not allow renters to take any salon walk-ins at all. You are responsible for your own advertizing and furnishing your own clients. If you are being treated as an employee, where you are required to answer phones, required to be in the salon specific hours, then you have a problem. First, you should never rent a chair in a salon without having a rental agreement which spells out everything in detail. Get the salons rental agreement BEFORE starting work and sit down with the owner and make sure you understand everything. The major things that should be in any rental agreement are, how much is the rent, when its due and when it can be changed and what exactly is furnished in your rent, how are walk-ins handled, when is the salon available for your use, do you get a key, can you sell your own retail, what services are you allowed to perform, what are your specific cleaning duties. As a booth renter you have certain basic rights. You have the right to schedule your own appointments, determine your own work hours, within the guidelines you agreed upon in your lease and very important, the ability to come and go as you please. You have the right to set your own prices and determine what products you use to perform your services.
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